Return Policy

Important Terms and Expectations for Buyers

  • Not all vendors may allow for returns. It is the buyer’s responsibility to check each vendor’s return policy before making any return requests.

  • All return requests must be made within seven (7) business days of receipt via “Orders” on the buyer’s account page. Vendors have the right to decline return requests that are made after seven (7) business days of receipt.

  • Buyers must return the item within seven (7) days of receiving the return shipping label.

  • Buyers must be able to explain the reason for their return to the best of their ability.

  • Returned items must be unworn, unaltered, and in its original packaging with tags still attached.

  • Returned items must be sent in with the shipping label provided by the vendor. Any other methods of return will NOT be accepted.

  • Buyers may NOT place credit card disputes or chargebacks without first communicating with the vendor to come to an amicable solution in regards to their purchase.

Return Categories and Classifications 
Please review the following return categories and corresponding policies that vendors may have.

    Return Type

    Return Policy

    No Return

    This item is non-returnable and non- exchangeable. However, if the item delivered by vendor is either incorrect or damaged, buyers shall notify the vendor within seven (7) business days of receipt via “Orders” on the buyer’s account page. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached.Returns will only be accepted via the provided shipping return label.

    Returns Accepted

    If for any reason the item is less than satisfactory, a return request may be made via “Orders” on the buyer’s account page within seven (7) business days of receipt and a refund will be issued. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached. Returns will only be accepted via the provided shipping return label.

    Free Return

    If for any reason the item is less than satisfactory, a refund request may be made via “Orders” on the buyer’s account page within seven (7) business days of receipt and a refund will be issued. The cost of the shipping label to return the eligible item(s) shall be paid by the vendor. In order to be eligible for a return, all return items must be unworn, unaltered, and in its original packaging with tags still attached. Returns will only be accepted via the provided shipping return label.

     

    Any violation of this Return Policy may lead to a warning, suspension, or termination, or as otherwise determined to be appropriate by our vendor in its sole discretion. In addition, our vendor reserves the right to make changes to this Return Policy at any time without prior notice to buyer.